Very rude agents!

Was calling in for a quote and told them I was shopping around. Once he heard that, he hung up on me!!! Seriously? How unprofessional is that?
View full review
ID
#1160644 Review #1160644 is a subjective opinion of poster.
Service
Allied Coverage Customer Care
Reason of review
Poor customer service

Horrible Customer Service

I was called a few minutes ago regarding health insurance quotes I asked for. The insurance agent that I was speaking to asked me how soon I want to get insurance to which I told her within the next 30 days. She told me her plans are for today only and hung up on me without saying anything else or even letting me respond to her! Today is within the next 30 days. I was really hoping to be able to get health insurance through this company but I will NEVER inquire with you all again and I will be sure to tell EVERYONE I know how horrible my experience was today! She made sure to tell me at the beginning of the call that it was being recorded for quality assurance so I truly hope you listen to her call from 10:42 am on 12/14/16 and teach her how to properly interact with potential customers! No telling how much business she has costed your company.
View full review
ID
#973029 Review #973029 is a subjective opinion of poster.
Location
Miami, Florida
Service
Allied Coverage Customer Care
Reason of review
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article